Terms & Conditions

Welcome to www.florencegifting.in. By using the products and services offered at www.florencegifting.in (hereinafter referred to as the “Website”) by Florence Gifting (hereinafter referred to as “Florence Gifting”), the users of the Website (hereinafter referred to as “You” or “Your”) agree to the following terms and conditions (hereinafter referred to as “Terms”). If You visit, shop, or browse at the Website, You accept these Terms and Conditions. If You disagree with any part of the Terms and Conditions or/and Privacy Policy (please refer to Privacy Policy), please do not use our Website. Please review our Privacy Policy, which also governs your visit to www.florencegifting.in, to fully understand our practices.

Use of the Website You may use the Website only for your own non-commercial personal use and in compliance with these Terms. You are responsible for your own communications, including the transmission, uploading, or posting of information to the Website and are responsible for the consequences of such communications. Any other use of the Website requires the prior written consent of Florence Gifting. You may not copy, modify, or distribute the contents of this Website without the prior written consent of Florence Gifting.
Indemnification You agree to indemnify, hold harmless, and defend Florence Gifting, its parent, subsidiaries, divisions, affiliates, and their respective partners, employees, agents, and affiliates from any claims, liabilities, damages, costs, and expenses arising from your illegal use of the Website or your violation of these Terms.
Notices and Electronic Communication When You visit the Website or email Florence Gifting, You are communicating electronically. By communicating with Florence Gifting, You consent to receive communication from us electronically. We will communicate with you by e-mail or by posting notices on the Website.
Terms and Conditions are Binding on all Purchases All orders placed on the Website are offers for You to purchase products and/or services. Florence Gifting may accept your offer by issuing a confirmatory email. The Good Road’s acceptance is subject to Your assent to these Terms.
Product Information and Inventory Florence Gifting strives to provide accurate information on the Website. However, we reserve the right to correct any errors, limit quantities, or revise, suspend, or terminate promotions at any time without notice.
Payment All payments must be received by Florence Gifting prior to shipment of your order. We accept payment by net banking, credit card, debit card, and cash on delivery with an additional charge.
Order Processing Orders are usually processed within 5-6 business days. Expedited shipping options may be available based on product availability.
Shipping and Handling Florence Gifting offers standard shipping throughout India. Shipping charges will be displayed at checkout. Please note, we do not ship outside India.
Return of Products and Replacements Florence Gifting offers a 1-week replacement warranty for products under certain conditions, such as defective or wrong items. Returns must be made in their original packaging, and shipping charges for returns are covered by Florence Gifting.
Refund Policy All sales are final, and no refund will be issued under any circumstances.
Order Changes and Cancellation Changes to accepted orders may be made but are subject to approval. Florence Gifting reserves the right to cancel an order if there are issues with payment or credit approval.
Gift Card Product Features Florence Gifting Gift Cards are valid for 365 days from the date of purchase. They are redeemable across all products, excluding other gift cards.
Applicable Law and Dispute Resolution These Terms are governed by the laws of India. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the Courts in Gurugram.
These Terms apply to all purchases and use of the Website www.florencegifting.in and aim to provide a clear understanding of your rights and obligations as a user.

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